Telephone Systems Are Dead. Long Live Cloud Telephone Systems.

Make no mistake: on premise phone systems are far from dead. The title of this blog is just for effect. More than 50% of phone systems in the market are still on premise. But in the ever-evolving landscape of business technology, traditional telephone systems are becoming relics of the past. The rise of cloud telephone systems has revolutionized the way businesses communicate, offering unparalleled flexibility, scalability, and cost-efficiency. For small and medium-sized businesses (SMBs) in New Zealand, embracing this shift is not just a trend but a necessity. Among the myriad of options available, iPECS from Ericsson-LG stands out as a premier solution. Here are three compelling reasons why iPECS is the ideal choice for SMBs in New Zealand.

1. Unmatched Flexibility and Scalability

One of the most significant advantages of cloud telephone systems is their inherent flexibility and scalability. Traditional phone systems often require substantial upfront investments in hardware and infrastructure, which can be a daunting prospect for SMBs. In contrast, iPECS offers a cloud-based solution that can be easily scaled up or down based on the business’s needs.

For growing businesses, this means you can add new lines and features without the need for extensive hardware upgrades. Conversely, if your business experiences a downturn, you can scale back your services to reduce costs. This flexibility ensures that you only pay for what you need, making it a cost-effective solution for businesses of all sizes.

Moreover, iPECS integrates seamlessly with other cloud-based applications, allowing for a unified communication system that enhances productivity and collaboration. Whether your team is working from the office, home, or on the go, iPECS ensures that everyone stays connected and can communicate effectively.

2. Enhanced Reliability and Security

In today’s digital age, reliability and security are paramount. Traditional telephone systems are susceptible to various issues, including hardware failures, natural disasters, and security breaches. Cloud telephone systems like iPECS mitigate these risks by leveraging the power of the cloud.

iPECS is hosted in secure data centers with robust redundancy measures in place. This means that even in the event of a local outage or disaster, your communication system remains operational. Additionally, regular updates and maintenance are handled by Ericsson-LG, ensuring that your system is always up-to-date with the latest security patches and features.

Security is another critical aspect where iPECS excels. With advanced encryption protocols and secure access controls, your business communications are protected from unauthorized access and cyber threats. This level of security is particularly crucial for SMBs, which may not have the resources to implement and maintain such measures independently.

3. Cost-Effective and Future-Proof

For SMBs, managing costs is always a top priority. Traditional telephone systems often come with high upfront costs, ongoing maintenance expenses, and the need for dedicated IT staff. iPECS, on the other hand, offers a cost-effective alternative with a subscription-based model that eliminates the need for significant capital expenditure.

With iPECS, you can enjoy predictable monthly costs that cover all aspects of your communication system, including hardware, software, maintenance, and support. This not only simplifies budgeting but also frees up resources that can be better allocated to other areas of your business.

Furthermore, iPECS is designed to be future-proof. As technology continues to evolve, so too does iPECS. Regular updates and new features are rolled out seamlessly, ensuring that your communication system remains at the cutting edge. This future-proofing means that your investment in iPECS will continue to deliver value for years to come, without the need for costly upgrades or replacements.

4. The elephant in the room: MS Teams.

Why would you invest in iPECS when you are using Teams for video conferencing?

First, you don’t have to buy MS Teams licenses for all your users: your warehouse staff, staff that don’t have laptops/PCs, they can use the iPECS ONE app or ordinary phones to integrate with your MS Teams environment, without the need for extra MS Teams licensing.

Secondly, you can still integrate MS Teams and have Teams users co-exist with non-Teams users, as iPECS integrates seamlessly with MS Teams.

5. Options

The great thing about iPECS is that you still have the choice: you can go on premise, private cloud, hybrid cloud or public cloud. You have the option to ease your way into the cloud, or don’t go cloud at all. iPECS is one of the few if not the only supplier left in New Zealand that remains dedicated to (and continuous its support of) on premise phone systems.

Conclusion

The demise of traditional telephone systems marks the dawn of a new era in business communication. For SMBs in New Zealand, embracing cloud telephone systems like iPECS from Ericsson-LG is not just a smart move but a strategic imperative. With its unmatched flexibility and scalability, enhanced reliability and security, and cost-effective, future-proof design, iPECS is the ideal solution to meet the dynamic needs of modern businesses.

By making the switch to iPECS, SMBs can enjoy a robust, reliable, and secure communication system that supports growth and innovation.

Contact Teltrac now to talk about your telephone or unified communications needs.

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